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Is your office network safe from power surges?

September 26th, 2011

Australia has its fair share of thunderstorms but did you know that if your office is not properly fitted or wired, an unfortunate power surge could damage your computers?

A few years ago, I was called to an educational institute to implement a disaster recovery plan for they had just experienced a severe thunderstorm the night before and a surge of power had damaged a few floors of networked computers. The surge wasn’t through the power plugs but it was through the network cables!

It was a sad sight but moreover, it was sad to get the management team to plan for business continuity After a disaster. Fortunately their servers were protected but they didn’t implement surge protection for the network devices. What were all those students going to work on during lectures? How long would it take to replace and configure the damaged computers? How much will it cost to replace the equipment and implement protection for the future?

Those are terrible questions to have to face and I felt sorry for the IT staff at that institute. We can only advice you to spend and invest in suitable surge protection. Bigger companies shouldn’t be thrifty about this! APC is a leading brand of UPS devices and if you don’t have one, this is a start! Certainly there are a whole range of vendors but we like to deal with the best, and APC would be our recommendation.

Contact us if you need some advice or if you haven’t got a Business Continuity Plan in place. Hopefully you will never have to use it, but if you do, it can save you thousands of $$$!


Is my computer backed up properly?

July 14th, 2010

When was the last time you asked yourself the above question? “Is my computer backed up properly?”

Whether it’s home or business use, the value of your data is invaluable. The computer you work on may be worth only a few hundred dollars but the information in it is worth thousands! All your time and effort is in that information, and losing such data is heart breaking.

For home users, you can get a professional backup software for about a $100. They are easy to use and well worth its value.

For business users, a professional backup software can vary from $700 to $5,000 depending on the infrastructure but most small businesses can get great value out of a $1,000 software if their server is configured properly.

We do forensic data recovery and trust me, it is not cheap. Investing in a backup software can not only save you thousands on recovery costs, but can potentially save your business if you were to lose your data for some reason.

Talk to one of our friendly consultants on (02) 8007 5757 if you want to find out more.


Problems when using MS Office 2003 to open Office 2007 files

March 22nd, 2010

Most of you already know that Microsoft Office 2007 files can be opened in your Microsoft Office 2003 suite if you have the compatibility pack installed. If you aren’t aware of it, you can install this update on your computer to open Office 2007 files (http://www.microsoft.com/downloads/details.aspx?familyid=941b3470-3ae9-4aee-8f43-c6bb74cd1466&displaylang=en)

*This won’t work if the file you are trying to open uses some of the new features that Office 2007 has because it obviously isn’t incorporated in your MS Office 2003 suite.

However the point of this post is to address weird occurances that you may encounter when you try to open an Office 2007 file in your MS Office 2003 suite such as:

1) Junk text in the Docx (Word 2007) or Xlsx (Excel 2007) files
2) Error messages on the Pptx (Powerpoint 2007) file like: Powerpoint can’t read the outline from file name. No text converter is installed for this file type

If you encounter these errors, you will need to download and install the Office XP SP3 (Service Pack 3) on your computer. This should resolve those problems. The URL is: http://www.microsoft.com/downloads/details.aspx?FamilyId=85AF7BFD-6F69-4289-8BD1-EB966BCDFB5E&displaylang=en


 
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